Covid-19 (Coronavirus) Update 3rd Apr 2020
Given the ever changing situation with regard to COVID-19 outbreak, Motorvation are taking the spread of Coronavirus in the UK very seriously.
We are monitoring the situation and our priority is the health and well-being of our staff and customers, and in any decisions we are making, this is our key consideration.
Our centres in Bedford and Northampton remain open as usual.
In line with Government guidance published on 23rd March 2020*, garages are identified as providing essential services required to keep the road transport network moving.
Many of our customers, both individuals and organisations, including emergency workers, teachers and those providing vital community services rely on us to ensure their vehicles are road worthy and safe.
We are also continuing to take all the precautions we can to help prevent the spread of the virus.
We will no longer be taking Cash Payments – Card Payments only
We are no longer accepting cash payments in our centres. We will now only be accepting card payments until further notice.
Cleaning and Hygiene
Our teams continue to be stringent around hygiene and cleaning regimes including thorough, frequent handwashing.
We have also increased our cleaning in centres, particularly for those areas touched regularly by staff and customers.
Our staff change gloves and wash hands between every vehicle job.
We are being extra vigilant on personal space and exercising social distancing as much as possible.
You’ll be invited to receive quotations and invoices by email which we would appreciate you accepting to minimise contact.
If Extra Care is Required upon Arrival
If you’d prefer to minimise your time in the centre then please follow the steps below:
On arrival notify a member of staff at reception then return and remain in your vehicle.
A member of our staff will attend to you in order of arrival, discuss your requirements and either confirm the scheduled work or provide a quotation.
Remain in your vehicle until we’re ready to start work on it.
At which point you can either leave the vehicle with us and return when the work is completed, or wait either in reception or outside the centre.
As and when the situation develops, we will post further updates on our website and on our facebook page
Thanks for your understanding during these challenging times.